Frequently Asked Questions
What percentage of sales do I make?
Fundraisers earn 80% of sales and Skip a Step Express Consignors make 50%. General consignors make 70% of sales with the opportunity to earn more by volunteering. Click here to see the incentives for volunteering.
Is there a fee for participating?
There is a $7.50 registration fee which is reduced and even waived depending on the volunteer hours worked. This fee covers overhead related to the sale and allows us to pay you a higher percentage on sales. There are additional fees associated with Skip a Step Express Consignment related to materials cost. Consignors can earn additional money by referring their friends. Please click here for more detail.
Can I use a consigner number from a different sale?
You can select a consignor number when you register and if it is available it will be assigned to you. If you have left over items from another sale you would like to sell at Hopscotch and don't want to retag, contact us for more information. If you are interested in transferring your items to another sale, please click here to find out how.
Is there a limit to the number of items accepted?
The only specific limits we place are on maternity clothes and women's clothing. Please select your ten best items. Maternity clothes can be for any season for the upcoming sale. Women's clothing will need to be in excellent condition, current styles and appropriate for current season. Other than that, as long as you meet the quality guidelines, we are happy to sell your items.
Do you accept boutique items?
Yes! That is what makes seasonal consignment great, name brands at an unbeatable price! Please add a bow of curling ribbon around the hanger to distinguish your item. Click here to see a list of the most popular boutique brands. While we adore Gymboree and you will find a large amount of items in our inventory, these are not considered boutique.
Where can I find hangers for my items?
Local discount stores are the best places- Walmart, Target, Big Lots, Dollar Store, Dollar Tree. Remember wire hangers are best and child size hangers are recommended for infant sizes. For larger sizes, check with dry cleaners who may be interested in recycling. We also recommend Cleaner's Supply to by hangers and safety pins in bulk! http://www.cleanersupply.com/
What happens to my hangers after the sale?
Hangers will be sent with the clothing. If the customer buys your outfit he/she will receive the hanger. You will go home with hangers for any clothes you purchase (that’s the beauty of recycling!)
Does it matter where my tag is placed?
Yes. Please place all tags in the left hand corner of the clothing. (This would be on the right side of the item if it is facing you.)This makes check out much quicker for the customer and for us! Click here to see more on tagging instructions.
How do I price my items?
As a general rule, price your items at approximately 35-40% of what you originally paid. Clothes that are New With Tags sell for more. Infant racks are usually the most crowded, so price these items to sell. Outdoor playground equipment, little tykes, double strollers and other large items sell for up to 60% of retail. Click here for guidelines on pricing your items according to name brand, size, etc. Allow items that did not sell at full price to be sold at a discount the final day of the sale. For items that may have been overpriced, this provides a second chance to make a sale. If you are going to donate your unsold items, please let it be discounted. You would rather make something than give it away and make nothing!
Contact us with any questions, we would be happy to assist!
What is the drop off procedure?
At drop off, you will check in and complete your consignor agreement. You will then bring in all items for consignment. Volunteers will be on hand to assist with large items. Once all your items have been accepted, you can collect your Pre-Sale shopping bracelet(s) at the check out desk. Remember, we perform quality checks throughout the sale and any items not meeting our “gently used” standards will be pulled from our inventory.
Can I bring children to the Pre-Sale event?
Please use your discretion. We recognize that children can be a distraction when you have your hands full shopping, but we don't want lack of childcare to cause anyone to miss out.
What form of payments will be accepted at the sale?
Cash – always preferred
Visa, Mastercard and Discover
How do I purchase a large item if I am still shopping?
You can bring large items to the holding pen and pick them up prior to check out. Volunteers will be on hand to assist. If you are shopping for longer than 1 hour, you will need to check in with the volunteers in that area to ensure your item is not placed back into inventory. Under no circumstances are you permitted to remove a tag on an item for sale.
How soon will I receive my earnings?
The checks will be mailed to you within 2 weeks after the sale and usually much sooner.
If I donate my unsold items, Will I be able to receive a receipt for tax purposes?
Absolutely. We will email a list of your items that were not sold AND WERE MARKED DONATE at the conclusion of the sale along with a receipt from the charitable organization that received these donations. An accountant would be able to advise you on how to use this documentation. Please consider donation to do the most good and clean out space in your home for the treasures you find at the sale.
For further questions please feel free to email us at firstname.lastname@example.org